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Issue 1

Improving health literacy materials and communication in healthcare settings: Health Literacy Universal Precautions. Abstract

By:
Shaleah
Richards
Health literacy is required to navigate the complex healthcare system and for patients to take a protective approach to improve their health. Understanding verbal and written communication can be challenging for many people when other barriers include limited English, low socioeconomic status, elderly populations, race and ethnicity differences, and age differences (Lopez et al., 2022). According to The Agency for Healthcare Research and Quality (2020), 12 percent of American Adults have adequate health literacy required to comprehend health information and traverse the system. Therefore, health literacy is essential to understanding health needs and information to make informed decisions. This study aims to examine participants’ knowledge of written and oral communication. The Health Literacy Patient Survey from the Health Literacy Universal Precautions Toolkit, 2nd Edition, to patients to assess health literacy level and communication comprehension.
Published:
May 23, 2023
View Manuscript

Dr. Frank M. Valier, a Distinguished Professor and certified IBM-CAIFE professional, brings exceptional leadership to healthcare education as the publisher and editor of the prestigious "Journal of Healthcare Administration and Policy." Throughout his distinguished 25-year career, he has demonstrated excellence in administration, graduate-level teaching, scholarly research, and academic publication.

At Charter Oak State College in New Britain, Connecticut, Dr. Valier serves as the lead faculty instructor where he has revolutionized the Master of Healthcare Administration program through his development and instruction of its cornerstone Capstone course. His innovative teaching methods and curriculum design reflect his deep understanding of both healthcare administration and information technology.

Dr. Valier earned his Doctor of Business Administration in Information Technology Management from Nova Southeastern University, specializing in Health Information Systems. His groundbreaking dissertation, "A Primary Study of the Perception of Characteristics of Innovation during Pre-Diffusion Stage," earned recognition from the Association of Information Systems with a Best Paper Award nomination. This seminal work, published in the "Journal of International Technology and Information," demonstrates his significant contributions to understanding technology adoption in healthcare settings.

As an educator, Dr. Valier exemplifies the transformative power of engaged teaching. His approach combines rigorous academic standards with genuine enthusiasm for student success, creating an environment where complex healthcare concepts become accessible and meaningful. Students consistently praise his ability to bridge theoretical knowledge with practical application, a skill that aligns perfectly with Charter Oak State College's mission of providing relevant, career-focused education.

Contact Information:

Frank M. Valier, D.B.A., IBM - CAIFE

‍Healthcare Sciences and Technology Department

‍Charter Oak State College
185 Main Street
New Britain, CT 06051

Email:  fvalier@charteroak.edu

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Updated 1/6/25