Journal of Healthcare Administration Practice

The mission of the Journal of Healthcare Administration Practice is to provide Master of Healthcare Administration graduate students at Charter Oak State College in New Britain, CT, with an opportunity to experience the process of preparing a research manuscript for publication as part of their Master's in Healthcare Administration program.

The Journal records all graduate research manuscripts developed by students enrolled in the graduate program.  Each manuscript in the record is created from a  faculty-approved student-provided topic and then preliminary researched as part of the required capstone course in Healthcare Administration.

This Journal is indexed by Volume and Issue.  The Volume corresponds to the academic year the manuscript was written, and the Issue corresponds to the semester of that year.

The topics of the prepared manuscripts are broad in scope and reflect the individual and professional healthcare administration interests of each author.

The illustrations used in the current Volume were prepared with the assistance of Generative AI which is currently being used in Healthcare Administration.

This Website was designed and developed by Tara Vermette of Tru Blue

These manuscripts are available for access online without cost.  However, they are restricted from reuse under the inclusive copyright license of the Journal of Healthcare Administration Practice ©

The delay in receiving mammography results presents a significant challenge to patient experience within breast imaging services. In the pre-COVID era, patients typically obtained their results before leaving the facility following routine screening mammograms and dense breast ultrasound exams. However, the COVID-19 pandemic precipitated turnover among both Radiologists and technologists, leading to prolonged result turnaround times of up to 2-3 weeks. Furthermore, efforts to expand capacity by recruiting additional technologists and extending operational hours inadvertently exacerbated result delays due to a strain on Radiologist resources. Consequently, these delays not only prompt patient dissatisfaction and potential attrition but also risk impeding timely treatment plans for positive findings. To address this pressing issue, a multifaceted approach is necessary.
Through a qualitative and quantative-based approach involving twenty-five participants, the study reveals a significant prevalence of medication shortages, negative impacts on patients, and challenges in managing care during shortage periods. Moreover, it highlights partial awareness of alternative treatments among parents, emphasizing the need for increased education and accessibility. Recommendations include improved communication, initiative-taking measures addressing supply chain issues, and exploration of long-term solutions. The findings underscore the importance of collaborative efforts to address medication shortages and enhance patient care for children with ADHD. Additionally, the study reviews the literature on the broader impact of ADHD medication shortages, emphasizing the need for initiative-taking strategies and multidisciplinary approaches to mitigate their effects on patient care.
The healthcare administration issue that this research study will address is the lack of patient access for the underserved community to be seen by an orthopedic physician at Hospital for Special Surgery. The patients with state insurance, or financial help (no-coverage at all) must go through a process of being “referred” to the clinic. The physicians that decide to take clinic days are given certain days of the week to see these patients which was mandated by Hospital for Special Surgery. The issue is that the providers that are seeing clinic patients, are only doing it once a month for half a day. This has caused the wait time for these patients to be 2-3 months or more.
This study assesses the benefits of implementing transportation assistance programs for low-income individuals to improve their access to healthcare services. The context of this research is the significant barriers low-income individuals face in accessing healthcare due to a lack of transportation options (Starbird et al., 2019). This study explores methods to effectively address this problem and improve healthcare accessibility for vulnerable populations.
The company will collect staff data through healthcare apps monitoring Medicare kickbacks to see if improvements have been made. The main technique for gathering data will be seeing the numbers of Medicare denials and see if they have decreased and staff questionnaires on whether using new implementation techniques are affecting Medicare denials in a positive or negative way. Measurements will be taken by front office staff to see how many are able to get primary and secondary insurances from patients and are able to review each with them. Successfully addressing this issue will lead to higher company profits and less patient bills.
This study aims to provide a comprehensive understanding of the experiences and perspectives of one set of medical coders who went through the earlier transition to ICD-10. The expected conclusions will present the key challenges and barriers faced by this group of coders in relation to the education and training processes that were received ahead of and during the transition period from ICD-9 to ICD-10. The study will show the educational strategies, training methods, and best practices that this group of experienced coders found to be successful. This study will result in recommendations from the coders on how to improve and streamline the education and training processes for when the time comes for the United States to transition to ICD-11.