The Relationship Between Healthcare Worker Burnout and Perceived Quality of Patient Care
By:
Nathalie
Riviere-Mitchell
Healthcare worker burnout has become a defining challenge within modern healthcare systems, influencing both workforce sustainability and patient care outcomes. While existing research has established the prevalence and causes of burnout, less attention has been given to how healthcare workers perceive its impact on the care they deliver. This study examines the relationship between self-reported burnout and perceived quality of patient care using a quantitative, cross-sectional survey design. Data collected from 12 healthcare professionals revealed moderate to elevated levels of burnout and a strong, statistically significant relationship between burnouts. They perceived declines in care quality (r = .74, p < .01). Regression analysis further indicated that burnout accounted for 54% of the variance in perceived care outcomes. These findings reinforce that burnout is not solely an occupational concern but a critical determinant of healthcare quality. Addressing burnout through system-level interventions is essential for improving both clinician well-being and patient outcomes.
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