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Volume 4
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Issue 1

Mitigating Burnout and Turnover in Healthcare

By:
Maranda
Bradley
This study examines the factors that influence job satisfaction, burnout, and turnover among healthcare employees in the aftermath of the COVID-19 pandemic, employing a mixed-method approach that combines a literature review with survey data from healthcare employees. The research investigates the relationship between organizational and managerial support, workload management, and employee retention. The survey results revealed a concern for retention, as most respondents (67%) felt appreciated; however, half indicated that they would leave their positions within a year. Overall, the study identifies the correlation between employee well-being and the quality of patient care and recommends strategies to address these challenges. These strategies include implementing regular mental health support services, managing workloads effectively, and establishing clear communication channels between management and employees. Although limited by the sample size, this research provides insight to healthcare managers seeking to reduce employee burnout and turnover problems. Strategies such as mental health support, workload management, and effective communication can create a healthy work environment that supports both healthcare workers and patients.
Published:
June 6, 2025
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Dr. Frank M. Valier, a Distinguished Professor and  IBM-AI certified professional, brings exceptional leadership to healthcare education as the publisher and editor of the prestigious "Journal of Healthcare Administration and Policy." Throughout his distinguished 25-year career, he has demonstrated excellence in administration, graduate-level teaching, scholarly research, and academic publication.

At Charter Oak State College in New Britain, Connecticut, Dr. Valier serves as the lead faculty instructor where he has revolutionized the Master of Healthcare Administration program through his development and instruction of its cornerstone Capstone course. His innovative teaching methods and curriculum design reflect his deep understanding of both healthcare administration and information technology.

Dr. Valier earned his Doctor of Business Administration in Information Technology Management from Nova Southeastern University in Ft. Lauderdale, Flordia specializing in Health Information Systems. His groundbreaking dissertation, "A Primary Study of the Perception of Characteristics of Innovation during Pre-Diffusion Stage," earned recognition from the Association of Information Systems with a Best Paper Award nomination. This seminal work, published in the "Journal of International Technology and Information," demonstrates his significant contributions to understanding technology adoption in healthcare settings.

As an educator, Dr. Valier exemplifies the transformative power of engaged teaching. His approach combines rigorous academic standards with genuine enthusiasm for student success, creating an environment where complex healthcare concepts become accessible and meaningful. Students consistently praise his ability to bridge theoretical knowledge with practical application, a skill that aligns perfectly with Charter Oak State College's mission of providing relevant, career-focused education.

Contact Information:

Dr. Frank Marshall Valier

Healthcare Sciences and Technology Department

Charter Oak State College
185 Main Street
New Britain, CT 06051

Email:  fvalier@charteroak.edu

© 2025 Journal of Healthcare Administration Practice. all rights reserved
Updated 6/6/25