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Volume 2
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Issue 1

Intensive Care, Registered Nurse Documentation Burden in a Limited Resource, Post-Pandemic Era

By:
Kimberly
Cohen
Hospital A has experienced intensive care unit (ICU), Registered Nurse (RN), and tangible resource imbalances from the COVID-19 pandemic. This has perpetuated the organization’s financial and logistical difficulties in sustaining reliable, quality service delivery. The ICU RNs have identified documentation policy and practice as a persistent burden to meeting stakeholders’ modern needs. Research has identified that electronic health record documentation may be associated with unnecessary burdens that negatively impact RN workflows, direct patient care time, and operational efficiencies. The investigator aims to better understand and illustrate the department’s most impactful post-pandemic documentation-related burdens to determine associations, conclusions, and recommendations regarding existing RN documentation policy.
Published:
May 23, 2023
View Manuscript

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Frank Marshall Valier, D.B.A., CAIBP

Professor of Healthcare Administration & Technology

Health Sciences & Technology Department

Charter Oak State College

New Britain, CT
Email:  fvalier@charteroak.edu

Dr. Frank Marshall Valier is a Distinguished Charter Oak Professor and a Certified Artificial Intelligence and Blockchain Technology Management Healthcare Professional whose career exemplifies the highest ideals of scholarly leadership, transformative teaching, and academic innovation. As the founder, publisher, and editor of the Journal of Healthcare Administration and Policy (JHCAP), he has created a vital forum for advancing knowledge at the intersection of healthcare administration, policy, and emerging technology.

Over a distinguished 25-year career, Dr. Valier has made enduring contributions to healthcare administration education through excellence in faculty leadership, graduate-level instruction, scholarly research, and academic publication. At Charter Oak State College in New Britain, Connecticut, he serves as Lead Faculty Instructor for the Master of Healthcare Administration (MHA) program, where he has played a pivotal role in shaping the program's academic identity — most notably through the development and teaching of the MHA Capstone course. His curriculum design reflects a sophisticated command of both healthcare administration and information technology management, preparing students to lead with confidence in an increasingly complex and technology-driven healthcare landscape.

Dr. Valier earned his Doctor of Business Administration in Information Technology Management, with a specialization in Healthcare, from Nova Southeastern University in Fort Lauderdale, Florida. His doctoral dissertation, "A Primary Study of the Perception of Characteristics of Innovation during Pre-Diffusion Stage," earned a Best Paper Award nomination from the Association of Information Systems and was subsequently published in the Journal of International Technology and Information Management — a testament to his significant scholarly contributions to the study of technology adoption in healthcare settings.

As an educator, Dr. Valier is widely recognized for his ability to make complex healthcare concepts both accessible and meaningful. He brings to the classroom a rare combination of rigorous academic standards and genuine investment in student success, consistently bridging theoretical frameworks with real-world application. His pedagogical approach reflects a deep alignment with Charter Oak State College's mission of delivering relevant, career-focused, and student-centered education.

Dr. Valier's professional interests continue to evolve at the forefront of healthcare innovation. His expertise in artificial intelligence and blockchain technology management positions him as a thought leader in the digital transformation of healthcare administration — and as a tireless advocate for preparing the next generation of healthcare leaders to meet that challenge.

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Updated 6/1/26