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Issue 1

Hospital for Special Surgery: Providers Adding More Clinic Days

By:
Destiny
Martinez
The healthcare administration issue that this research study will address is the lack of patient access for the underserved community to be seen by an orthopedic physician at Hospital for Special Surgery. The patients with state insurance, or financial help (no-coverage at all) must go through a process of being “referred” to the clinic. The physicians that decide to take clinic days are given certain days of the week to see these patients which was mandated by Hospital for Special Surgery. The issue is that the providers that are seeing clinic patients, are only doing it once a month for half a day. This has caused the wait time for these patients to be 2-3 months or more.
Published:
May 23, 2024
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Dr. Frank M. Valier, a Distinguished Professor and  IBM-AI certified professional, brings exceptional leadership to healthcare education as the publisher and editor of the prestigious "Journal of Healthcare Administration and Policy." Throughout his distinguished 25-year career, he has demonstrated excellence in administration, graduate-level teaching, scholarly research, and academic publication.

At Charter Oak State College in New Britain, Connecticut, Dr. Valier serves as the lead faculty instructor where he has revolutionized the Master of Healthcare Administration program through his development and instruction of its cornerstone Capstone course. His innovative teaching methods and curriculum design reflect his deep understanding of both healthcare administration and information technology.

Dr. Valier earned his Doctor of Business Administration in Information Technology Management from Nova Southeastern University in Ft. Lauderdale, Flordia specializing in Health Information Systems. His groundbreaking dissertation, "A Primary Study of the Perception of Characteristics of Innovation during Pre-Diffusion Stage," earned recognition from the Association of Information Systems with a Best Paper Award nomination. This seminal work, published in the "Journal of International Technology and Information," demonstrates his significant contributions to understanding technology adoption in healthcare settings.

As an educator, Dr. Valier exemplifies the transformative power of engaged teaching. His approach combines rigorous academic standards with genuine enthusiasm for student success, creating an environment where complex healthcare concepts become accessible and meaningful. Students consistently praise his ability to bridge theoretical knowledge with practical application, a skill that aligns perfectly with Charter Oak State College's mission of providing relevant, career-focused education.

Contact Information:

Dr. Frank Marshall Valier

Healthcare Sciences and Technology Department

Charter Oak State College
185 Main Street
New Britain, CT 06051

Email:  fvalier@charteroak.edu

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Updated 6/6/25