Reducing High No-Show Rates Among Sports Medicine Patients
High no-show rates in orthopedic and sports medicine clinics significantly compromise patient care continuity and operational efficiency. This study evaluated the impact of a multi-layered intervention comprising automated notifications, patient education, and enhanced scheduling flexibility on the attendance behaviors of young athletes (aged 18–25).
Methods: A quasi-experimental, pre-post design was employed to assess the intervention’s efficacy. The study analyzed a sample of patients aged 18 to 25 with scheduled appointments at a sports medicine facility. Data collection utilized a mixed-methods approach, integrating quantitative metrics from electronic health records (EHR) with qualitative data from standardized patient feedback surveys. A paired t-test was used to analyze the significance of changes in attendance rates and patient satisfaction scores.
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