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Issue 3

The Impact of Telehealth on Chronic Care Management in Rural Areas

By:
Alexander
Stamenkovic
The scientific research study will examine the impact of telehealth services on chronic care management in rural areas. With a growing significance around digital health solutions, telehealth has surfaced as a critical tool in healthcare amid the COVID-19 pandemic in 2020, with the utilization of telehealth rapidly increasing (National Library of Medicine, 2021). The tool addresses all aspects of social determinants of health, underserved regions, and vulnerable communities (National Library of Medicine, 2024). The primary objective of this investigation is to assess the effectiveness of the telemedicine model and its impact on the chronic care management community in rural areas, emphasizing improving the management in this sector among the rural population. Through online surveys, the study will evaluate the data on patient satisfaction related to telemedicine, access to care for this group, convenience and proximity, and barriers that present themselves while using the platform. The research through online surveys aims to gather additional information through the patient's lens' and identify areas of improvement in rural healthcare achievement so that equity and social determinants are achieved within this group. Perrin's efforts also focus on the essentials of the quality and relevance of sources when investigating literature reviews, ensuring the most credible sources are considered and thus included (Perrin, 2020). Perrin's work will provide a strong foundation for understanding telehealth's impact on patients with chronic care management in rural areas.
Published:
January 7, 2025
View Manuscript

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Frank Marshall Valier, D.B.A., CAIBP

Professor of Healthcare Administration

Specializing in Healthcare AI & Healthcare Blockchain Technology

Healthcare Sciences & Technology Department

Charter Oak State College

New Britain, CT
Email:  fvalier@charteroak.edu

Dr. Frank Marshall Valier is a Distinguished Charter Oak Professor and a Certified Artificial Intelligence and Blockchain Technology Management Healthcare Professional whose career exemplifies the highest ideals of scholarly leadership, transformative teaching, and academic innovation. As the founder, publisher, and editor of the Journal of Healthcare Administration and Policy (JHCAP), he has created a vital forum for advancing knowledge at the intersection of healthcare administration, policy, and emerging technology.

Over a distinguished 25-year career, Dr. Valier has made enduring contributions to healthcare administration education through excellence in faculty leadership, graduate-level instruction, scholarly research, and academic publication. At Charter Oak State College in New Britain, Connecticut, he serves as Lead Faculty Instructor for the Master of Healthcare Administration (MHA) program, where he has played a pivotal role in shaping the program's academic identity — most notably through the development and teaching of the MHA Capstone course. His curriculum design reflects a sophisticated command of both healthcare administration and information technology management, preparing students to lead with confidence in an increasingly complex and technology-driven healthcare landscape.

Dr. Valier earned his Doctor of Business Administration in Information Technology Management, with a specialization in Healthcare, from Nova Southeastern University in Fort Lauderdale, Florida. His doctoral dissertation, "A Primary Study of the Perception of Characteristics of Innovation during Pre-Diffusion Stage," earned a Best Paper Award nomination from the Association of Information Systems and was subsequently published in the Journal of International Technology and Information Management — a testament to his significant scholarly contributions to the study of technology adoption in healthcare settings.

As an educator, Dr. Valier is widely recognized for his ability to make complex healthcare concepts both accessible and meaningful. He brings to the classroom a rare combination of rigorous academic standards and genuine investment in student success, consistently bridging theoretical frameworks with real-world application. His pedagogical approach reflects a deep alignment with Charter Oak State College's mission of delivering relevant, career-focused, and student-centered education.

Dr. Valier's professional interests continue to evolve at the forefront of healthcare innovation. His expertise in artificial intelligence and blockchain technology management positions him as a thought leader in the digital transformation of healthcare administration — and as a tireless advocate for preparing the next generation of healthcare leaders to meet that challenge.

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Updated 6/1/26